Magento store operations
Orders · inventory · catalog · store healthHow many paid orders are still waiting to ship?
OpenNeko is AI built to help run Magento store operations. It checks orders, shipments, inventory, refunds, catalog, and store health, finds what needs attention, and gets the next action ready—without replacing Magento.
Do you recognise this?
Store problems get expensive while they still look like separate tasks.
Paid orders age in the queue while each team assumes someone else has the shipment.
One low-stock SKU can hold several orders, but the pattern is hard to see one product or order at a time.
Refunds and cancellations rise before anyone can show which stores, orders, or SKUs changed.
A stalled cron job, unhealthy indexer, or stale data feed can leave the store looking normal while customers see something else.
What OpenNeko does
AI that turns scattered store signals into work your team can act on.
Find what needs attention
Checks for aged fulfillment, low stock, refund and cancellation changes, cron failures, unhealthy indexers, and stale order data—without waiting for someone to ask the right question.
Investigate what changed
Reconstructs order timelines, compares store and product performance, and traces a problem to the orders, SKUs, sources, or store views involved.
Change the store, not just report on it
Bulk-update products and prices, change source inventory, move orders through fulfillment, run approved promotions, and update store content. OpenNeko previews the change, follows your approval rules, and verifies the result.
Keep checking after the meeting ends
Runs the recurring checks your team chooses and brings back the evidence when a threshold is crossed or a store condition changes.
Built for Magento
Not a generic chatbot pasted over your store.
OpenNeko can read what is happening and make governed changes through Magento. Your team can start read-only, then enable only the operational areas it wants OpenNeko to manage.
Bulk catalog and price updates
Update products, attributes, category assignments, base prices, special prices, or tier prices across many SKUs in one reviewed change-set. OpenNeko shows the row-by-row diff, submits the Magento bulk job, checks every result, and can prepare an inverse change-set when it is safe to undo.
Multi-source inventory changes
Check source quantities, stock status, and reservation discrepancies, then update the affected source items together. OpenNeko reads the inventory back after the change instead of treating a successful submission as proof that every row applied.
Order and fulfillment actions
Add private order notes, hold or unhold an order, prepare a cancellation, and create approved shipments or invoices. Each action uses the exact order and store scope, then reconciles the result in Magento.
Promotions, content, and customers
Create or change capped sales rules, generate coupon batches, update CMS pages and blocks, and change customer records when that domain is enabled. Customer-visible and financially sensitive changes follow administrator approval.
Performance and store health
Get a daily store briefing, investigate individual orders or refund spikes, prioritise aged fulfillment, and check cron, indexers, recent-order freshness, and connection health before stale data misleads the team.
See the AI work
Seven paid orders missed the shipping target. Three share the same stock problem.
An order report shows seven exceptions. OpenNeko checks the shipment quantities, order age, source inventory, reservations, and store health together so the team can separate the orders that can move now from the ones that need a decision.
Seven paid or invoiced orders are not fully shipped and are still in a non-terminal state.
All seven are older than the store's 24-hour target; the oldest has waited 73 hours.
Four orders are partially shipped and still have outstanding quantities by SKU.
The remaining three orders share one low-stock SKU at the source expected to fulfil them.
Recent-order data is current, and the cron and indexer checks pass—the queue is real, not a stale report.
Seven paid orders have missed the 24-hour shipping target. Four need partial-shipment review; three are exposed to the same low-stock SKU.
Review the four partial shipments and confirm the remaining shippable quantity for each order.
Verify the shared SKU's source quantity and reservations; prepare a reviewed correction if the stock record is wrong.
Prepare private order notes and the response for any order that cannot meet the next shipping cutoff.
Move the four shippable orders today, resolve the shared stock issue once, and give customer service a clear answer for every order that remains.
Where to start
Start with the store work that customers feel first.
Orders and fulfillment
Find paid orders waiting to ship, partially shipped quantities, stuck order timelines, and exceptions that need an owner now.
Inventory, catalog, and pricing
See which stock or catalog issue affects real orders, then prepare the exact reviewed change instead of editing rows by hand.
Refunds and cancellations
Measure what changed, trace the concentration to stores, orders, or SKUs, and give a person the evidence for money-out decisions.
Store performance and health
Put sales, order, product, fulfillment, cron, indexer, and data-freshness signals into one useful operating briefing.
Every 30 minutes, check paid or invoiced orders older than 24 hours. Separate what can ship now from what is blocked, explain why, and get the owners and next actions ready.
Your business. Your rules.
Use AI without handing it the keys.
OpenNeko runs in infrastructure you control. You choose what it can access, what it can prepare, and what needs a person's approval before anything changes.
Analytics access remains SELECT-only. Store changes use a least-privilege Magento Integration token and follow the access and approval rules you set. Refunds, return approvals, and other money-out actions stay with a person in Magento Admin.See how control worksBuilt-in Magento pack
Put OpenNeko to work on your Magento store.
Install OpenNeko, connect your store read-only, and start finding order, inventory, and fulfillment problems. Add governed store changes when you are ready.
