Manufacturing
Customer delivery · order to installationHow many late orders still look on schedule?
OpenNeko is AI that checks customer promises against orders, material, quality, production, field service, and cost. It finds the risk and gets the recovery decisions ready before the delivery slips.
Do you recognise this?
The customer hears “on schedule.” Your team is already expediting.
The order stays green until a production date moves, even when the critical part is already late.
Sales owns the promise, Supply owns the part, Quality owns the hold, and nobody owns the whole risk.
A fixed installation or field-service window turns a small material delay into a much larger customer problem.
By the time the weekly review connects the facts, the remaining choices are overtime, lost margin, or a missed commitment.
What OpenNeko does
AI that checks the promise against the work needed to keep it.
Checks every promise
Reads due dates and customer commitments, then checks whether material, quality, production, test, and service can still support them.
Explains the real constraint
Shows which late part, quality hold, capacity conflict, or missed handoff is putting the order at risk—and what else depends on it.
Gets the recovery ready
Prepares the choices, owners, deadlines, cost, and customer action so the team can decide while recovery is still possible.
See the AI work
The order is green. The 04 September installation is not.
A control module must reach final assembly by 23 August. Its supplier date has moved, the replacement module has not cleared inspection, and the only field crew slot is tied to the customer’s shutdown window.
Customer installation is confirmed for 04 Sep; the next available shutdown window is 21 Oct.
The order remains green because the final-assembly start date has not moved yet.
Control-module delivery moved from 21 Aug to 29 Aug—eight days late.
The replacement control module is still on hold until inspection is complete.
The module must enter final assembly by 23 Aug to keep the booked test slot.
The field crew leaves on 02 Sep and has no other slot before 21 Oct.
Accelerated inspection and weekend assembly cost $18,400 and move forecast margin from 19.2% to 15.8%.
The 04 September installation will be missed unless inspection, material, and assembly change now.
Inspect the replacement module and release it only if it meets specification.
Reserve assembly and test for 30–31 Aug and keep the 02 Sep crew departure.
Approve the $18,400 recovery budget.
Send the recovery plan and installation confirmation to the customer.
If the replacement module passes inspection: preserve the 04 Sep installation for $18,400, with forecast margin moving from 19.2% to 15.8%.
Where to start
Start where late discovery creates the most firefighting.
At-risk customer orders
Check every order due in the next few weeks against the work and material still needed to deliver it.
Material and quality blockers
Find the late parts and open holds that threaten production, testing, or a committed customer date.
Production and service handoffs
Catch when the factory schedule, test slot, installation window, and field crew no longer line up.
Expediting and margin decisions
Put the recovery cost, margin effect, owners, and deadline in front of the right people before work is committed.
Check every customer order due in the next 21 days. If one is at risk, explain why and get the recovery choices ready for review.
Your business. Your rules.
Use AI without handing it the keys.
OpenNeko runs in infrastructure you control. You choose what it can access, what it can prepare, and what needs a person's approval before anything changes.
See how control worksSee it work
See OpenNeko work across your business.
Bring one expensive problem. See OpenNeko check the software involved, explain what is going wrong, and get the next action ready.
