DocumentationActions and approvals
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Actions and approvals

Control how AI-proposed changes move from a thread into a business system.

The action path

  1. The AI prepares a typed action with the proposed inputs.
  2. OpenNeko evaluates the action against deployment policy.
  3. The request runs automatically, waits for approval, or is denied.
  4. A connector or solution pack performs the approved change.
  5. OpenNeko records the request, decision, result, and available evidence.

Set policy by consequence

PolicyUse it whenExample
AllowThe change is narrow, reversible, and safe within fixed limits.Update an internal record field.
Require approvalA person should confirm the target, amount, audience, or timing.Publish a catalog change or send a customer message.
Human-onlyThe action moves money, carries legal consequence, or should never be delegated.Approve a refund or change payout settings.
DenyThe connector capability should not be available in this deployment.Any write outside the approved operating scope.

Use explicit limits for bulk work: maximum rows, fields that may change, required preview, and whether a safe inverse change-set exists.

Review an action

  • Confirm the target system and affected records.
  • Compare the proposed values with the source evidence.
  • Check whether the change is reversible and how partial failure is handled.
  • Approve only the displayed request; do not treat approval as blanket permission for later runs.